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Privacy Policy

Effective Date: June 12, 2025 Version: 1.0

This Privacy Policy describes how Ambr ("we," "us," or "our") collects, uses, stores, protects, and shares your information when you use our mobile application and related services (collectively, the "Service"). We are committed to protecting your privacy and handling your data transparently.

By using the Ambr Service, you agree to the collection and use of information in accordance with this policy.

1. What Information We Collect

We collect various types of information to provide and improve our Service.

1.1. Information You Provide Directly

  • User-Generated Content: This includes the text content of your posts and comments. While posts are designed to be anonymous within the app, the content itself is stored.

  • Support Requests: If you contact our support team, we collect your email address and the content of your message to address your inquiry.

1.2. Information Collected Automatically

When you use our Service, we automatically collect certain information about your device and usage.

  • Device Information: We collect unique device identifiers (such as a device fingerprint or a generated device ID), operating system, platform (iOS, Android, Web), and app version. This helps us identify unique users and manage app functionality.

  • Location Data: With your permission, we collect your precise or approximate location (latitude and longitude) to enable location-based features, such as showing you posts within a specific radius and allowing you to create posts visible to nearby users. Your location is not directly linked to your identity within the app.

  • Usage Data: We collect information about how you interact with the Service, including:

    • Posts viewed, created, liked, disliked, or flagged.

    • Comments viewed, created, liked, or disliked.

    • Tab selections (e.g., Recent, Trending, Featured).

    • Interactions with in-app features (e.g., opening modals, settings changes).

    • Timestamps of your activities.

  • Technical Logs: We collect standard log data, which may include your device's IP address, browser type, and access times.

1.3. Information from Third Parties

We do not generally receive personal information about you from third parties. However, our service providers (e.g., cloud hosting, analytics, moderation) may collect data on our behalf as described in their own privacy policies.

2. How We Collect Information

We collect information through the following methods:

  • Direct Input: When you type and submit a post, comment, or support request.

  • Automated Collection: Through the use of device APIs, our app's code, and server-side logging when you interact with the Service.

  • Cookies and Tracking Technologies (for Web Platform): When you access Ambr via a web browser, we may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and maintain session information.

3. Why We Collect and Use Your Information

We use the collected information for various purposes:

  • To Provide and Maintain the Service: This includes displaying posts and comments, enabling voting, and facilitating communication within the app.

  • To Personalize Your Experience: Your location data allows us to show you relevant content from your local community.

  • To Improve and Optimize the Service: We analyze usage patterns and feedback to understand how the app is used, identify areas for improvement, and develop new features.

  • For Security and Moderation: We use device identifiers and content data to prevent abuse, enforce our community guidelines, block unwanted interactions, and moderate content (e.g., flagging inappropriate posts).

  • To Communicate with You: If you contact support, we use your email to respond to your inquiries.

  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Store and Protect Your Information

We are committed to protecting your data.

  • Security Measures: We implement industry-standard security measures, including encryption (data in transit and at rest), access controls, and regular security audits, to protect your information from unauthorized access, alteration, disclosure, or destruction.

  • Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, block records expire after 30 days, and older posts may be automatically deleted.

  • Anonymity: While we use device identifiers, we do not collect your real name, email (unless for support), or other direct personal identifiers for general app usage. Our aim is to foster an anonymous environment for sharing.

5. Who We Share Your Information With

We may share your information with the following categories of recipients:

  • Service Providers: We engage third-party companies and individuals to facilitate our Service, provide services on our behalf, or assist us in analyzing how our Service is used. These include:

    • Supabase: Our backend database and authentication provider.

    • Expo: Our development platform.

    • OpenAI: For content moderation purposes (if enabled).

    • Analytics Providers: To monitor and analyze the use of our Service.

    • These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

6. Your Data Protection Rights

Depending on your location and applicable laws (such as GDPR for European users and CCPA for California residents), you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data that we hold.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data under certain conditions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

  • Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.

  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the "Contact Us" section below.

7. Cookie Policy and Tracking Technologies

When you use the web version of Ambr, we may use cookies and similar tracking technologies (like local storage) to:

  • Maintain Your Session: Keep you logged in (if applicable) and remember your preferences.

  • Analyze Usage: Understand how users interact with our Service to improve its functionality and user experience.

  • Manage Device Identifiers: Store your unique device ID or fingerprint for consistent experience across sessions.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Ambr is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. By using the Service, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, your data, or wish to exercise your data protection rights, please contact us:

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